Arrow's managed service for NetScaler
Unoptimised NetScalers are only using 10-30% of their rich functionalities, preventing businesses to realise the full value of their NetScaler investments. Arrow's NetScaler managed services helps you extract 100% of NetScaler capabilities, while also anticipating any issue to ensure business continuity.
Start your journey today
Leverage Arrow's NetScaler config analyser
Arrow's NetScaler config analyser tool is free. It will automatically detect real-time issues and vulnerabilities, providing an overall view of your NetScaler's health with best practice recommendations for short-term remediations.
The tool is secure and anonymous since configuration files will only be analysed through your local browser and not stored unless you select “save” or “share.”
Conduct health checks
Take the next step. Request a full in-depth health check of your NetScaler environment. This extensive technical audit provides you with a comprehensive report that includes a full security risk assessment, as well as a remediation plan with recommendations for performance improvements to make sure your NetScaler is used at its full potential.
Analysis
Through remote analysis of the NetScaler environment, our experts will collect and analyse the current state of your NetScaler condition, ranging from network topology and design, workload analysis, security, licensing and lifecycle management.
Reporting
A comprehensive report will be provided featuring an executive summary with top-7 risks and explicit positive matches, according to our recommendations and prioritisation of issues.
Remediations
A short- and long-term remediation plan will be added to the document with description and effort-scoping. We also include recommendations for license optimisation and performance improvements.
Milestone
Now you have all necessary elements and in-depth information in your hands to guide you to prioritise actions and plan next steps with your own resources or complemented by our expert knowledge.
Managed service for NetScaler
Arrow provides 360° monitoring of your NetScaler environment giving you peace of mind.
Our expert team connects remotely through a secure virtual appliance executing all system optimisation and preventative changes to ensure your NetScaler is backed-up, compliant, upgraded and configured in the optimal way.
It is a long-term proactive managed service that helps you extract the maximum potential and get the highest return on investment from your applications.
Benefits of Arrow's managed service for NetScaler
Speed of service
Fully managed service
- Compliancy
- Backup
- Upgrades
- Configuration
- Prompt notifications
- Remediations
- Security
- Reporting
- Onboarding of new applications
Reduced complexity
Effective NetScaler configuration
- Consistent and reliable configuration process
- Optimisation of application delivery
Consolidation of IT architecture
- Optimal configurations to fully utilise all NetScaler features that satisfy business needs
Increased performance
Greater reliability/minimised downtime
- Continuous monitoring prevents downtime and ensures more reliable accelerated services
Predictive maintenance
- Early problem detection, i.e., memory leakage
Security management
Risk management
- Immediate follow-up on security issues and vulnerabilities
- Act proactively to prevent incidents
Certificate management
- Automated implementation of security certificates
Arrow's managed service offering
Base
- Contact via service desk and email
- First response time objective is next business day
- Logging
- Config backup
- 3 upgrades per year
- Business hours only
- Periodic reporting
Gold
- Contact via service desk and email
- First response time objective is 8 business hours
- Logging
- Config backup
- 3 upgrades per year
- Business hours only
- External monitoring
- Certificate management
- Periodic reporting
Platinum
- Contact via service desk and email
- First response time objective is 4 business hours
- Logging
- Config backup
- 3 upgrades per year
- Optional 24/7 support available
- Proactive external monitoring and alerting
- Certificate management
- Periodic reporting and access to dashboard
