Dedicated to quality and customer service excellence
To ensure you receive the highest quality products, immixGroup sets equally high standards for the service we provide to IT vendors, solutions providers and government agencies. The immixGroup Quality Management System (iQMS) is a set of policies, processes, and procedures used to facilitate public sector sales by managing the procurement process and establishing contract vehicles for federal, state and local government customers. We improve business processes by:
- Providing our employees with relevant, insightful training for the special demands of the public sector market
- Managing authorization and reporting on government contracts with our solutions providers
- Maintaining accurate, up-to-date price lists of our IT vendors’ products on various government contracts
- Quoting to solutions providers and government buyers accurately and responsively on behalf of IT vendors
- Processing and fulfilling purchase orders placed by our solutions providers
- Delivering purchase orders to our IT vendors
- Confirming customer satisfaction with the procurement process
