November 22,2024

IGEL secure endpoint operating system and Citrix deliver a seamless digital workspace built to support the way people connect, communicate and collaborate in a hybrid work world.

IGEL’s ongoing collaboration with our customers, partners and product teams, spanning over three decades, ensures our digital workspace solution delivers a streamlined experience so that end-users access the apps, information and tools they need to do their best work – regardless of device, location, or network.

What is it?

IGEL recently announced an industry first: The availability of Citrix Secure Access agent — a key component of Citrix Secure Private Access — integrated into IGEL OS to provide zero trust network access (ZTNA) to all private applications. This integration delivers industry’s first ZTNA solution for IGEL OS devices. 

With this integration, you can transition users from VPN to ZTNA to enable least-privilege access and enforce continuous security for the hybrid workforce. Citrix Secure Access agent is a pre-verified application in the IGEL App Portal that can be seamlessly deployed on IGEL OS.

Why should you care?

Enhances the user experience.
Citrix and IGEL deliver high-performance unified communications and easy access to apps and data from any device by:

• Citrix Workspace App, Citrix Gateway, Citrix Secure Access apps on IGEL App Portal for quick deployment and management.
• Microsoft Teams and Zoom optimization with HDX is built into the Citrix Workspace App client and enabled by default on IGEL OS.
• IGEL supports Citrix HDX 3D Pro and Citrix Realtime Media Engine.
• IGEL OS enables multimedia offloading. 
• Advanced H.264 accelerated graphics in Citrix environments using IGEL OS optimizes graphics intensive apps and tasks.
• Select the decompression codecs in the Citrix profile on IGEL to instruct the GPU in the endpoint to utilize H.264 decoding. 

Reduces endpoint management costs and complexity.
IGEL modernizes the endpoint with a secure, cost-effective and sustainable endpoint strategy for the enterprise that significantly reduces TCO.

• Choose energy efficient business laptops, thin and zero client endpoint devices with IGEL OS from partners HP, Lenovo and LG.
• Extend 3-to-5-year device refresh cycle by optimizing the endpoint with lean IGEL OS to save CAPEX and reduce e-waste. 
• IGEL Preventative Security Model reduces the security agent bloat on the endpoint as it removes the need for monitor, detect and remediate agent investment. 
• IGEL OS offers a connected ecosystem of compatible solutions, integration with Citrix solutions for easy deployment and management of IGEL OS endpoints. 
• IGEL and Citrix offer a flexible subscription license model that allows you to easily scale up or down as your business evolves. 

How does it work?

IGEL and Citrix support zero trust
The IGEL Preventative Security Model bolsters cybersecurity by preventing endpoint exposure to attack vectors exploited by bad actors. This security model prevents ransomware and data breach on the endpoint as a consequence of endpoint loss and theft by:  

• IGEL's encrypted, read-only OS prevents malware installation, blocks phishing techniques from infiltrating the system.
• IGEL's trusted application platform (TAP) ensures no code is altered or tampered with.
• No data is stored on the device ensures personal and company data is secure.
• Each reboot of the OS initiates a chain of integrity to check the OS is in a known good state.
• Direct access to Citrix Endpoint Analysis (EPA) runs device checks centrally from the IGEL management console. 
• IGEL supports Citrix Device Posture service, a cloud-based solution for IT admins to check device trust and enforce zero trust principles. 
• Citrix Secure Access agent — a key component of Citrix Secure Private Access is integrated into IGEL OS to provide ZTNA to all private applications.

Citrix provides Secure Private Access
This integration offers the following key benefits:

• Automated provisioning of Citrix Secure Access agent onto IGEL OS devices
• ZTNA with least-privilege access to private applications
• Contextual access policies based on device posture, identity, location and device-type checks
• Continuous enforcement and dynamic revocation of access
• Simplified management and observability

Watch this two-minute video to see see a demo of Citrix Secure Private Access and IGEL OS.

How to position and sell the solution

Partners focused on VDI, Daas and SaaS can benefit from IGEL and Citrix for their customers. IGEL focus verticals are:

• Healthcare
• Government
• Manufacturing 
• Retail 
• Finance

Common keywords to look for from customers are:

• Endpoint security
• Windows 11 upgrade incompatibility
• Virtual desktops (VDI, DaaS)
• Cost savings
• Ransomware recovery
• Sustainability
• Hardware refresh

How Arrow can help

Arrow's IGEL team provides our partners with configuration and quoting assistance, as well as the information needed to help you differentiate IGEL from the competition. Arrow experts can also recommend complementary solutions to complete IGEL offerings. It's a great way to generate demand with business development and tailored marketing campaigns.

In addition, Arrow Capital Solutions can assist with any financing needed to help you make these solutions affordable and cost-effective for your customers.

More information

Read more about the solution on IGEL's website. 

Contact Arrow for assistance with any questions related to IGEL and its products and services.