From quote to cash — automate your operational business transactions
For over a decade, Arrow's automation has helped IT providers and vendors streamline processes and increase efficiencies at velocity and scale.
Improving speed to market for a digital services provider
A global digital services and solution provider has been using ArrowSphere Connect since the offering became available. The long-time Arrow channel partner has benefited from Connect's — including data tracking and order fulfillment — and their procurement team uses it regularly in their day-to-day work. ArrowSphere Connect contributes to the provider’s speed-to-market by removing human error, enabling self-service and fast access to transaction data, subsequently driving efficiencies. In fact, we were able to reduce FTEs because of the efficiencies created by ArrowSphere Connect.
Achieving game-changing efficiency for a large managed services provider
This technology solution provider is a long-time Arrow channel partner, and we were evaluating opportunities to improve and better serve them. We noticed processes were high-touch and manual — with as many as 14,000 emails and corresponding attachments that required managing and maintaining. Arrow sought to increase automation to reduce this manual, time-intensive aspect of the business relationship. ArrowSphere Connect has been a game changer for the provider for a few key reasons: 1) It greatly reduces the amount of manual operational work and eliminates room for human error. 2) All serial numbers and tracking information auto-populates into their system, saving hours of tedious labor. 3) Order invoices are prompt and on-demand, eliminating the stress of waiting for invoices at infrequent intervals. Because Connect was so beneficial, we were able to expand our support to include more than 20 new vendor lines.
Enhancing business transaction processes for an IT solutions provider
The customer, a leading provider of technology solutions, wanted to increase its automation and began their ArrowSphere Connect journey in late 2019. Arrow ensured API connectivity could be established, and collaboratively with the Arrow and provider teams, we created a roadmap which was augmented and customized. The provider can now obtain key data faster and more accurately — including pricing, inventory, PO acknowledgement, order status and invoices. With time and dedication between the two IT teams, we were able to develop a cutting-edge distribution solution that paved the way for future business transactions.
Strengthening ordering at an enterprise technology solutions integrator
The customer, an enterprise technology solutions integrator, was looking to increase their automation capabilities. They chose to leverage ArrowSphere Connect for their ordering function and have been using the integration for more than a year. The provider has achieved several key benefits through Connect, including increased efficiency, elimination of human error in the ordering process and speed to information. In addition to these tangible benefits, the provider recognized that the Arrow IT team who went above and beyond expectations. They had different authentication factors they needed to consider, and our team pivoted on the fly to ensure we met their order time standards. The provider appreciated our flexibility and noted that Arrow exceeded beyond the competition.
Reducing redundancies and operational inefficiencies at a managed service provider
A large managed service provider was previously buying direct from a provider and was experiencing redundancies and operational issues. As an IT distributor, Arrow helped them realize the operational efficiency gains they could achieve with automation — including multi-step, cumbersome processes that could be eliminated or repurposed, as well as ways they could invest resources in other innovative parts of their business. The MSP stopped buying direct. With Arrow, they are now automating key transactions, such purchase orders, and are saving over $280k annually. They will continue realizing time and cost savings as they increase efficiencies and move forward on their automation journey with Arrow.
Driving seamless quote and ordering for an Arrow vendor
An intelligent data solutions provider and Arrow vendor benefited from ArrowSphere Connect's integration and automation. We built connections between the vendor’s quote and ordering systems and ours. This automation has enabled quoting and ordering to be more seamless, streamlined and efficient — from reseller to vendor. Many of the previous manual processes associated with quoting, ordering and invoicing have been eliminated and less people need to be involved, reducing room for human error and making the process quicker. As a vendor, automating quote to cash has enabled them to complete orders in a fraction of the time, helping them sell to channel partners faster.
Automating quote, PO and invoicing for an Arrow vendor
A leader in cybersecurity solutions and Arrow vendor has been using Arrow’s automation service offering, ArrowSphere Connect, since 2014. We integrated systems, enabling automation of quotes, purchase orders and invoices. As a global provider in one of the most in-demand and real-time technology areas — cybersecurity — the vendor has a high volume of business transactions requiring fast action. Automation helps them keep pace with the scale and velocity of their business and they are well-positioned to support the demands of real-time threats quickly. Prior to ArrowSphere Connect, the vendor’s IT infrastructure did not support automation. Arrow’s IT team helped stand up automation by building out their EDI infrastructure, and years later they continue to realize the benefits of having day-to-day processes streamlined and the tremendous time and cost efficiencies created through ArrowSphere Connect.
