With Arrow, partners have access to an automated renewal process for Symantec cybersecurity contracts, as well as an experienced team of support experts to provide timely and accurate renewals information. Partners can ensure their customers’ support needs are covered whilst maximising their own support revenues.
With industry expertise and a commitment to partner enablement, Arrow is an important part of Broadcom’s partner ecosystem. With a large European footprint, unrivalled cybersecurity expertise and the capability to offer enhanced support for Broadcom’s Symantec portfolio, Arrow is ideally placed to advise and support partners with renewing Broadcom products and services contracts.
How does the service work?
At 60 days ahead of any contract end, our Symantec Renewals Team will be engaged to create and send out a reminder letter to the partner who owns the contract with the end customer. The letter contains all the details about the service, the renewal quote itself, as well as the exact date that the contract is due to expire.
Upon receipt of this renewal quote, the partner will then be able to plan accordingly as to how they wish to proceed to contact their end customer, in order to secure that business once again.
If at any point over these next 60 days the partner needs extra support, the renewals team from Arrow is there to answer any questions, to ensure that the business can be re-secured with the partner.
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Work with us
Working with Arrow as a valued partner means you not only get access to our renewals team – you also have access to skilled sales, technical and marketing teams. Together, we can support you to grow your Symantec business.
To find out more about how we can help you secure your future in cybersecurity, visit our dedicated partner hub or get in touch today.
